√ Money Back Guarantee
√ No "Spinning $$ Meter"
At Catalyst, we partner with our clients on a project basis. After a thorough and confidential review of your situation, we develop a comprehensive proposal that outlines a road map for "solving the problem." This road map includes specific action steps to be taken by us, and anticipated resources needed from you, and expected project results. The entire project is then quoted at a fixed price (typically, exclusive of out-of-town travel expenses) with a known timeline. By pricing our services fairly and on a project basis, you never need to worry about the cost of calling us to ask a question, or of making ad hoc requests while we're on-site. We're never "on the clock" ... so using our services is easy and cost-effective.
To help you feel comfortable that you are getting the best professional services available, Catalyst guarantees its work. If we do not meet the objectives we've agreed to in the project plan, and cannot meet them after we attempt to correct the shortcoming, Catalyst will refund our full professional fee. This is our commitment to you, our partner. Catalyst is dedicated to providing Consulting-that-Works™ !
To date, no client has ever requested a refund.